Draftsight 2017 sp32/28/2024 Our support team is available to assist with issues relating to the software installation and license activation using the Submit a Request option. Customers of these solutions are entitled to web-based support using the resources below. It no longer becomes a blank white box as soon as I zoom or do something else. Find answers, ask questions, and connect with our global community of DraftSight users. I also got some warnings that I was trying to install an older driver.Īnyway, I clicked OK despite the warnings and after I let the Intel utility install the graphics driver and I restarted the computer, the reference image shows up as it should in DraftSight. I think the version number started with 15 whereas the already installed driver had a number starting with 20. One funny thing that occurred during the update was that it looked like the new drivers that were to be installed were of an older version than the ones already installed. To download and install a better Intel graphics driver, I used the following link: Solidworks 2017 Download Reviews: Solidworks 2017 Download 3D CAD innovation is contend less in showcase. I got the hint from this forum discussion: Or rather, after updating to the latest version of DraftSight (2015 圆4 SP3), the image was properly displayed once inserted, but then turned into a white box as soon as I tried to do something, like zoom or draw a line.Īfter lots of googling I was able to find a solution to the problem, namely to update the Intel graphics driver. I was trying to use a bitmap image in a DraftSight drawing on a Windows 10 computer, but the image only showed up as a white box. If the issue still persists, please have the system information file, crash reports, application and system logs sent to technical support for further investigation. *Do not modify any other registry key or folder since this can lead to malfunctioning of other applications.*ġ3. (run registry editor from Start > Run > type "regedit" (without quotes) and select OK. Clean up registry by deleting registry key folders HKEY_CURRENT_USER > Software > Dassault Systemes > DraftSight Draftsight 20.03 This is not the latest version of Draftsight 2017 SP3 available. Navigate to the following Dassault Systemes folder under:Ĩ. Delete the DraftSight folder in each location.Ħ. Navigate to the following DraftSight folders under:Ĭ:\Users\AppData\Roaming\DraftSightĬ:\ProgramData\Dassault Systemes\DraftSightĥ. Turn off all Antivirus, Adware and Spyware applications.Ĥ. Login as administrator (Not as a user having administrative privileges!)Ģ. If the above measures did not resolve the issue, perform a clean uninstallation and reinstallation of the DraftSight Software.ġ. If the issue is not reproducible, the graphics card can be eliminated as a cause of the issue.įrequent crashing may be a problem with the installation. Run through the prompts to update your driver. If the issue is reproducible, update the graphics driver by repeating steps 1-3.Once all results are found, re-enable the display adapter by repeating steps 1-3, and select Enable.Open the Device Manager by going to the Start menu and typing "Device Manager" into the Search programs and files box.If all system requirements are met, perform a graphics test, by disabling the display adapter. The system requirements for DraftSight can be found from the Systems Requirement Link on the following website. Make sure all system requirements are met for DraftSight. Note that a new folder is created, per the new. Click OK and your settings will be migrated. Make selections, particularly which year version and service pack from which to migrate. This discrepancy will spawn the Migrating Preferences dialogue. This document is only to be distributed and used by Hawk Ridge Systems customers. It will look for the current version folder, but will see only the original one. If a user experiences DraftSight crashing, there are a few troubleshooting steps that need to be taken, before the crash reports can be sent to Dassault Systemes. This guide is written for troubleshooting DraftSight crashing issues. Troubleshooting DraftSight Crashing Issues
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